What information do we collect?
We only collect information from you when you fill out a form on our site.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, and/or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience (your information helps us to better respond to your individual needs)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To send periodic emails
The email address you provide may be used to ship your orders, send you information, respond to inquiries, and/or other requests or questions.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information private and confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Returns and Refunds
Click here for information on refunds
Walk Your Dog WIth Love
PO BOX 125
Lanesboro, MA 01237
Your purchase or acquisition of one of our products, either on line or through any other means (including but not limited to: at a show, from one of our vendors, at a store, on line at another site, as a gift, as a give away) is Express Consent that you agree to our terms and conditions as spelled out on this page and the pages this page links to including but not limited to: our Guarantee, notes on certain product pages referencing item’s refundability, and email contacts between us that might referring to the conditions for purchasing, e.g., any custom item.
Orders that are cancelled before shipping will be refunded entirely. Please contact us promptly for any order cancellations. After an item has been shipped it can be returned following our Refunds/Returns policy. Canceled embroidered items or other custom items (e.g., back-attached, leash by the foot, Soft & Sweet harnesses, items customized at the customer’s request) that are made yet not shipped are not eligible for a refund. The cost of shipping will be refunded on those items.
Returns and Refunds
Click here for information on returns and refunds