***SIMPLE REFUND INSTRUCTIONS ARE AT THE BOTTOM OF THIS PAGE***
If it’s a matter of getting the right size, style or color, please email us before returning anything. Email us here
If it's a matter of something broken, please go here before returning anything
We know you didn't buy your Walk Your Dog With Love just to return it. We know that you want the great results Walk Your Dog With Love has provided for other dogs and their people worldwide. The good news is most issues are easy to resolve, please see the troubleshooting info below.
This is especially important if the alternative is a collar or choker - because those are just not friendly, safe, compassionate . . . or necessary ways to walk our best friends. Not one single Veterinarian that we know says walking a dog by its neck is a good idea, Yet hundreds and hundreds of Vet's we know say it is a Bad idea, even for a dog that walks well. Please click the image to see what our Vet Council has provided us about the reality of how a dog's neck is constructed and the issues that can occur. Issues that Vets see everyday.
TROUBLE SHOOTING TIPS
If your issue isn't below please email us so we can help you figure it out, it might be simpler than you think!
Is it a fitting and adjusting issue? Please review how to fit and adjust the harness here. Click here to see the instruction video
Is it a comfort issue? With hundreds of thousands of happy dogs, this should not be an issue. Click Please go here for remedies
Is it a Houdini/escape issue? That should never happen. See how to remedy that here
CHEWED HARNESS OR OTHER GEAR
Ooops, my dog chewed it! Click here Chew Relief
Refund Policy and how to get a refund
Send Returns and Refunds to:
Walk Your Dog With Love
PO BOX 125
LANESBOROUGH MA 01237
You must include inside the package:
- A copy of this email must be included inside the package, along with the name and email address on the order
- If you purchased it at a show, please tell us which show, your first and last name, and your mailing address