Frequently Asked Questions

For shipments within the United States, items are shipped First Class USPS mail. It is $4.95 for the first item, $2.00 for each additional item. International Orders? Yes, we ship to you! Items are shipped via First Class USPS international mail. $6.95 for the first item, $4.20 for each additional item.

I can't enter my City/Province in the address field. The address field says State, and I can't get it to change.
Please Select your country first, then the appropriate fields should appear. If they don't, please contact us.

Do you sell gift certificates?
Yes! Gift Certificates are especially handy when you don't know the weight or favorite color of your canine friend or relative. Let them pick! Gift Certificates can be ordered by clicking here.

How much does it cost in my currency?
Even though the site shows prices in U.S. Dollars, you can click here to use the currency converter to help estimate in your currency.

Can I pay by check?
Yes, please go here to find out the details

Where are your products made?
We make our products in Lanesboro, Massachusetts - of all U.S.. sourced materials.

What is the grey material on your harnesses?
It is reflective material from 3M called Scotchlite. Read more about it here.