• PLEASE REVIEW THESE INSTRUCTIONS, WITH THE HARNESS IN HAND, BEFORE ASKING YOUR DOG TO PARTICIPATE
• PLEASE MAKE THESE ADJUSTMENTS WHEN YOU AND YOUR DOG ARE RELAXED. NOT WHEN YOUR DOG IS SCRATCHING AT THE DOOR TO PEE RIGHT NOOOOW!
• TAKE A "TEST DRIVE" IN YOUR HOME OR FENCED YARD BEFORE GOING LIVE
• Please note the "Scooch & Set" for proper fit. This is very important.
• Once you find where you like the slidy side,  "set" it as described in the video. Now your harness is custom-tailored for your dog.
• We want it "right" not "tight". Right means snug, 2-4 fingers can fit under the harness at the shoulder (where the reflective material is). See this on the video.
• Because the harness pulls from one side, it 'bows' and 'gaps', and it doesn't look even. This is normal, and how it is meant to look.
• The 'gap', when the harness 'bows' out, is part of the design. Don't tighten the harness because of it. The material, and your dog, are flexible; it isn't supposed to fit like skin-tight spandex.
• That 'part in the front' is perfectly normal. It is bigger if your dog is at the lower end of the harness size range, smaller if your dog is at the top end of the harness size range. 
• You also might need to adjust it a few times to get it "just right".

It should fit approximately like it does on Teddy, the blond dog in the photo below

 

Is the harness the right size?
Let’s make sure you have the right size harness to begin with. Your dog’s weight should be in the range the label on the harness shows. If it is not, no worries, we will help make it right (sometimes people order the wrong size and sometimes we send the wrong size).

Getting the right size is easy. It can usually be done just by knowing  your dog's approximate weight.

YET, to totally make sure you get the right size, see the Girth measurement chart below. Girth is the measurement that goes over your dog's shoulders, right behind the front legs, and back up again. Like the red arrow shows. 

Please measure with your dog standing. Measure it as if it was the harness - not too tight, not too loose.

If your dog can fit in two size harnesses, we usually prefer the bigger dog in the smaller harness. If the measurement is at the very top of one size, then go up to the next size. If you still have sizing questions please email us your dog’s WAG (Weight, Age, Girth as described above and in the picture) and we will help you.

If you have a puppy, we have a Puppy Promise, where the next size up is just half price. Yes, even if you have a Great Dane.

What results to expect

We need to create a distinction about how the harness works.

- Some dogs respond very well to not being pulled on - for those the harness is a miracle.
- For other dogs, they will still be attracted to squirrels, leaves, shadows, the neighbor's dog, who knows what . . . For these dogs the fact that we have more control is the blessing. Not that our dogs are less enthusiastic or less passionate, just that we have more control. You can see this here on the site; it is Teddy, who the harness was invented for. In the two videos on this page, you can see that he was - and still is - a Golden Wacko-Loco. Sure, he is trying to get ahead, yet the harness provides more control.

Many customers also appreciate a) how easy it is to put on, b) that it has the 3M Scotchlite reflective material and, of course, c) that they are not around their dog's neck, so there is no chance to choke their best friend . . . it is the compassionate choice. A good thing even for a 'good' dog. And an even more necessary thing for a pulling dog, you can see why we say that here.

Many people aren’t even aware or haven’t thought about these anatomical, neurological, respiratory, glandular, etc. problems - though their vets and veterinary surgeons have thought a lot about them. The great news is that 97% of people who learn about these issues instantly ‘understand’, and never walk their dogs from the neck again.

 

TO GET THE CORRECT SIZE
Getting the right size is easy. Simply a) purchase what you want and b) return the the other item for a refund, as per the refund policy below. Items we sent in error (our oops) will be replaced at no charge. So that we can make sure that you are getting the right size, before you proceed please email us
- That you ordered the wrong size (or that we sent a size other than what you ordered)
- Remind us that you have seen the Fit Review info
- The name and email address you used to order your harness
- The size you have now. You will see the sizing on the label. 
- Your dog’s WAG: Weight, Age, and Girth as we measure it above

REFUNDS

• Refunds are provided for new/like new items in sellable condition. Used or dog soiled items are by definition not in sellable condition. Even cleaned and inspected, returned items can’t be restocked because of product security, health, and safety reasons. This is comparable to not taking returns for open food or worn bathing suits and underwear.
• Refunds are not issued for embroidered items.
• Refunds are provided for 1 year from date of purchase.
• Refunds are only provided for items purchased directly from Walk Your Dog With Love and only to the original purchaser or gift recipient.
• A copy of the sales receipt must accompany the returned item
• A copy of any emails must be included inside the package, along with contact information including email address and phone number
• Refunds are limited to the amount paid for the item (not shipping/handling or taxes).
• Refunds are issued to the original form of payment (i.e. the exact credit card used; cash purchases get a check).
• Returns that don’t meet the criteria cannot be refunded.
• Returns and refunds are usually processed once a week
• Due to the nature of how credit cards and banks work, refunds might not post to your account for an entire billing cycle.

Send Returns and Refunds to:
Walk Your Dog With Love
Returns/Refunds Department
PO BOX 1484
Lanesboro MA  01237