HOW TO RETURN YOUR PURCHASE FOR A REFUND

***SIMPLE REFUND INSTRUCTIONS ARE AT THE BOTTOM OF THIS PAGE***


We know you didn't buy your Walk Your Dog With Love just to return it. We know that you want the great results Walk Your Dog With Love has provided for other dogs and their people worldwide. The good news is most issues are easy to resolve. So we hope that you and your dog are open to giving it a good old college try.

This is especially important if the alternative is a collar or choker - because those are just not friendly, safe, compassionate . . . or necessary ways to walk our best friends. Please click the image to see why we feel this way; it is what our vet showed us.



TROUBLE SHOOTING
If your issue isn't below please email us so we can help you figure it out, it might be simpler than you think!

ADJUSTMENT AND RIGHT SIZE
Many issues can be resolved by A)reviewing the 1 minute instructional video (Note, this is not the sales/info video, so please take another look!) and also B) making sure you have the right size product for your dog.

               click here to see the instruction video               for right size information please click here


CHEWED HARNESS OR OTHER GEAR
Ooops, my dog chewed it! How to get a replacement.

               Click here for how to get a fast chew replacement


MANUFACTURER'S DEFECT
Sometimes things break. And then we replace them. It is that simple.

               Click here for how to get a quick product replacement


COMFORT-CHAFING-FIT
I want my dog to be comfortable.

               Click here to get the harness fitting comfortably right away


MY DOG STILL PULLS
What can I do, my dog still is like a sled dog.

               Click here for what to do about your dog still pulling


TO GET A REFUND
please mail what you are returning to:
Walk Your Dog With Love
31 Meadow Lane
Lanesboro, MA 01237
attn:refunds

WE MUST HAVE THIS INFORMATION INSIDE THE PACKAGE please include - clearly written
  • your first and last name, shipping address, telephone number
  • email address
  • tell us you want a refund
  • tell us where you made the purchase (online, from a shop, at a show . . .)


Please Think of Walk Your Dog With Love When You Walk Your Dog!